Navigation and service

Contact

Service-Center at the BSI

Office Hours: Mon - Fri, 8am - 6pm
Telephone number: +49 (0)800 274 1000
(free of charge from the German fixed and mobile network)
Fax number: +49 228 99 10 9582 82 82
E-Mail: service-center@bsi.bund.de

We like to help you with questions that fall under the responsibility of the Federal Office for Information Security. If you've got security problems with your personal IT, the Digital First Aiders of the Cyber Security Network can help you. We like to help you with any questions of understanding or current events concerning the topic of IT security.

Our website provides lots of information about the role and functions of the BSI. We have also compiled a list of answers to frequently asked questions. If you need further information, you can contact us directly via telephone or e-mail. Please note that providing legal advice is not one of the functions of the Federal Office for Information Security (BSI).

Postal address

Federal Office for Information Security
P.O. Box 200363
53133 Bonn, Germany
Telephone: 0228 9582-0
+49 228 9582-0
Fax: 0228 9582-5400
+49 228 9582-5400
E-mail: bsi@bsi.bund.de
De-Mail: poststelle@bsi-bund.de-mail.de

Information for S/MIME-encrypted e-mail communication is available here.